Webley MD After Hours Medical Answering Service

Provide Your Patients With the Best Care

Let’s face it. No one knows your patients better than you do. Let Webley MD After Hours help you be there for them. Webley MD offers consistent, professional handling of every call. Simple, voice driven menus determine the purpose of the call and guide callers according to need. We make sure that urgent messages reach the on-call physician promptly.

With Webley MD After Hours patient care comes first. Your patients receive the highest possible level of care in handling their communications with your practice.

 

Custom notification rules

• Notifications can be sent to your pager, cell phone, landline phone, and e-mail in any combination you choose
• When a new message is received Webley MD can call up to four phone numbers, one at a time or all at once
• Listen to voice messages online on your computer

Record your own voice greetings

• Use your phone to record up to 9 greetings
• Schedule your greetings to play during lunch, after hours, etc.

Change physician on call status with a phone call

• Quick 5 second call changes physician on call status
• Security code prevents unauthorized changes to on call status

Message management

• Callers can tag their messages as urgent
• Create voice mailboxes for different departments
• Call screening, call routing, caller ID

Requirements/FAQs

Will Webley MD work well for a larger practice with 25 doctors?

Can the patient’s message be transferred into the patient’s electronic medical record?

Can you access Webley MD After Hours service remotely?

How do you take the physicians on and off the service?

Will Webley MD work well for a larger practice with 25 doctors? Yes, Webley MD After Hours works well for practices of all sizes. However, currently only one doctor can be on call at a time.

Can the patient’s message be transferred into the patient’s electronic medical record? When the patient leaves a message on Webley MD After Hours, this message is saved as a WAV sound file. That file can be attached to a patient’s electronic medical record.

Can you access Webley MD After Hours service remotely? Anyone can call in from anywhere – all it takes it a working phone.

How do you take the physicians on and off the service? To become the on-call physician, all the physician needs to do is call Webley MD After Hours. It takes about 5 seconds.